1. Navigate to seedmdit.freshdesk.com in your web browser.
2. Click Sign Up on the right hand side of the webpage. When prompted, enter your full name, SEED MD email address, and create a new password. Fill in the CAPCHA authenticator to continue.
3. Log into your SEED MD email account. Open the confirmation email from Freshdesk, and click the "confirm" link to complete account creation.
3. Once you have logged in, click on the Tickets tab to either view the status of your current/open ticket(s), or click New Support Ticket to create a new one.
4. Please bookmark seedmdit.freshdesk.com in your web browser for future use and reference.
(FYI: As of February 2nd 2014, School Dude IT support tickets will be discontinued. All IT support tickets that are currently active in School Dude have been transferred and re-created in Fresh Desk. Please continue to use School Dude when making maintenance/facilities requests.)
If you have any questions or concerns feel free to contact Michael Bowen at mbowen@seedschoolmd.org, or Dylan Winslow atdcwinslow@seedschoolmd.org.